Shipping policy

Shipping & Delivery Policy — DEAL JEE

At Deal Jee, we aim to deliver your orders accurately, safely, and right on time. Below you will find all the details regarding our shipping process, delivery timelines, and shipping charges.

Delivery Coverage & Shipping Charges

We ship to almost all cities and towns across Pakistan using trusted courier partners (such as PostX).

Order Processing & Dispatch

  • Processing Time: Orders are processed within 24 to 48 hours (excluding Sundays and national holidays).

  • Order Verification: Before dispatching your order, our team may contact you via Phone Call, SMS, or WhatsApp to confirm your shipping address and order details.

  • Dispatch Notification: Once your package has been handed over to the courier, you will receive a confirmation message along with a tracking number.

Payment Methods & Cash on Delivery (COD)

  • Cash on Delivery (COD): Available for nationwide orders. Please ensure exact payment is ready in cash at the time of delivery.

  • Prepaid Orders: We also accept Direct Bank Transfers, JazzCash, and EasyPaisa. Prepaid orders receive priority processing and dispatch.

Order Tracking

Once your order is shipped, you will receive a tracking ID via email or WhatsApp. You can track your package directly on the courier partner's official website using the tracking number provided.

Address & Recipient Accuracy

  • Please ensure that your complete street address, nearest landmark, and active phone number are accurately provided at checkout.

  • Couriers will attempt to deliver your parcel up to 2 times. If you are unavailable or the address is incorrect, the parcel will be returned to our warehouse, and reshipping fees may apply.

Delivery Delays

While we work closely with courier services to ensure timely deliveries, delays may occasionally occur due to:

  • Adverse weather conditions.

  • Public holidays or festive seasons (e.g., Eid, New Year).

  • Road blockages, political rallies, or unforeseen logistics delays.

If your delivery is delayed past the estimated timeframe, please contact our support team and we will track it down for you.

Damaged or Tampered Shipments

  • Do not accept any parcel if the outer packaging is visibly damaged, open, or tampered with upon delivery.

  • If your parcel arrives damaged or with missing items, please report it to us within 24 hours of receiving it, along with unboxing photos or videos.

Contact Us

If you have any questions regarding your shipment or delivery status, reach out to us:

  • Email: dealjee.info@gmail.com

  • WhatsApp / Phone: 0317 6364010

  • Operating Hours: Monday to Saturday, 10:00 AM – 7:00 PM (PKT)